An AI support widget trained on your content — that knows when to hand off to a human
SupportFlow is RexorAI's AI customer support software: an embeddable AI chatbot that answers visitor questions from your own knowledge base, takes real actions like creating tickets and leads, and automatically escalates to your team when it isn't confident.
Everything you need to run AI-powered support
A single embeddable widget backed by your own knowledge base, real actions, and a human safety net.
AI Chat Widget
A single script tag embeds an AI chat widget on any website. It answers visitor questions using your own knowledge base — no framework or build step required.
Confidence-Based Human Handoff
Every reply is scored for confidence against your knowledge base. Low-confidence answers and forbidden topics are escalated to your team automatically, with full context — instead of guessing.
AI Skills That Take Action
Beyond answering questions, SupportFlow can create a support ticket, capture a lead, create an order, book an appointment, or generate a quotation — each with a confirm-before-execute step.
Workflow Builder
Build multi-step automations — Start, Condition, Execute Skill, Wait, Finish — visually, run them, and review execution history. No code required.
Voice-Enabled Conversations
Visitors can send a push-to-talk voice message instead of typing, and have AI replies read back to them — the same knowledge base and handoff logic applies either way.
Multi-Provider AI
Runs on Google Gemini, Anthropic Claude, or OpenAI, with automatic failover between providers if one is unavailable — so a single API outage doesn't take your support widget down.
Webhook & REST API Actions
Call your own webhook or REST API directly from a conversation to connect SupportFlow to systems you already run.
Team Roles & Multi-Widget Management
Manage multiple widgets and teammates under one organization, with role-based access to conversations, settings, and analytics.
Watch SupportFlow in Action
See how a visitor question gets answered from your own knowledge base, and how SupportFlow hands off to a human the moment it isn't confident.
Prefer a live walkthrough?
Book a demo and we'll walk you through setting up SupportFlow for your own content, live.
Book a DemoInstant scheduling via Calendly is coming soon — for now, tell us a good time on the contact form and we'll follow up.
How teams put SupportFlow to work
From simple FAQ deflection to multi-step support automations.
24/7 answers from your own content
Train the widget on your existing docs and policies so visitors get accurate answers any time, without a person typing them.
Ticket and lead capture inside chat
Let the AI create a support ticket or capture a lead mid-conversation instead of sending visitors to a separate form.
Multi-step support automations
Use the Workflow Builder to chain conditions and actions — for example, routing a conversation based on topic before executing a skill.
Voice-first support widget
Offer visitors a spoken alternative to typing, with replies read back automatically or on demand.
Overflow support during spikes
Let the AI absorb the first wave of repetitive questions during launches or traffic spikes, escalating only what needs a human.
Internal team dashboard
Give your team one place to see every conversation the AI has handed off, across every widget you run.
Built for support-heavy businesses
E-commerce & Retail
Answer product and policy questions instantly from your own store content.
Financial Services
Tenant-isolated, access-controlled AI support for account and policy questions.
Healthcare
Front-line intake and FAQ support that hands off anything sensitive to a human.
SaaS & Technology
Deflect first-line product questions and escalate the rest with full context.
Real Estate & Property
Answer listing and process questions around the clock, on your own site.
Travel & Hospitality
Handle common booking and policy questions without adding headcount.
Runs on the AI models you trust, connects to the systems you use
AI providers
Google Gemini
Default provider for AI replies, knowledge embeddings, and voice.
Anthropic Claude
Available as a primary or automatic-fallback provider for AI replies.
OpenAI
Available as a primary or automatic-fallback provider, and as a voice STT/TTS option.
Integrations
Webhooks
Real-time actions
AvailableREST API
Custom integrations
AvailableCRM connectors
Coming soon
RoadmapCalendar connectors
Coming soon
RoadmapERP connectors
Coming soon
RoadmapPayment connectors
Coming soon
RoadmapCRM, calendar, ERP, and payment connectors are architected and on our roadmap — today, custom integrations run through webhooks and our REST API.
Built to keep every customer's data separate
Tenant isolation by default
Every organization's conversations, leads, and knowledge base are isolated at the database level with Postgres Row-Level Security — not just application logic.
Public keys, not secrets
Widgets identify your organization with a public key, the same model as a payment provider's publishable key — never a credential that grants write access to your account.
Domain allowlisting
Restrict a widget to only load and respond on the domains you approve.
Role-based dashboard access
Control who on your team can see conversations, change settings, or manage widgets.
How we get you live
Discovery
We review your support volume, common question types, and where the widget should live.
Knowledge base setup
We load your docs and policies into SupportFlow's knowledge base so answers are grounded in your content.
Configure & embed
We set confidence thresholds, escalation rules, and skills, then embed the widget on your site with one script tag.
Shadow test
We review real conversations before opening the widget to all visitors, tuning thresholds as needed.
Go live & support
We launch the widget and continue tuning it as your content and support volume evolve.
Plans starting at $29/month
Simple, transparent pricing that scales with your support volume — save 40% with annual billing.
Starter
$29/month
Ideal for small businesses
- AI Chat Widget
- Knowledge Base
- Email Support
- Basic Analytics
Growth
$79/month
For teams scaling their support
- Everything in Starter
- More conversations
- Priority Support
- Advanced AI
Business
$199/month
For high-volume support operations
- Everything in Growth
- Unlimited conversations
- Unlimited team
- Advanced analytics
Trusted by teams like yours
Real feedback from teams running SupportFlow on their own site.
SupportFlow has made it much easier to handle customer inquiries after business hours. The AI assistant responds quickly, captures important lead details, and helps our team focus on serious prospects.
Daniel Carter
Operations Manager, UrbanKey Realty
Setting up SupportFlow was simple, and the dashboard is very easy to manage. We can update the assistant, review conversations, and understand what customers are asking without technical help.
Sarah Mitchell
Customer Success Lead, BrightPath Solutions
SupportFlow gives our website visitors instant answers instead of making them wait for an email response. It feels professional, matches our branding, and has improved the way we capture leads.
Michael Reynolds
Founder, NorthPeak Digital
Our team cannot be available around the clock, but SupportFlow can. It answers common questions, recommends relevant properties, and helps visitors book appointments directly through the chat.
Emily Watson
Sales Director, Haven Property Group
Frequently asked questions
You embed a single script tag on your site. The widget answers visitor questions from your own knowledge base, can take real actions like creating a ticket or capturing a lead, and automatically hands off to a human whenever it isn't confident in an answer.
Built by the team behind your other AI systems
SupportFlow is designed, built, and operated by RexorAI — the same team that builds custom AI agents and automation for our services clients.
Ready to put AI to work in your support inbox?
Start your free trial today, or book a demo and we'll walk you through it live.